Build a product tour to reduce SaaS churn
Product tour is a perfect way to helping users understand your app and learn using it. A quick product tour helps users achieve activation quickly. It reduces the churn rate and boosts user engagement.
ProdPad used product tours to onboard new users. It decreased their trial to paid period by a whopping 80%.
Dropbox has a great onboarding product tour that guides the new users and makes it dead-simple to understand their tool.
Proposify totally transformed its user onboarding process with a focus on product tour. The change increased trail to paid conversions by 5% and users who complete the product tutorial are 3x more likely to convert.
Learn our step-by-step churn optimization process
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Implement with our proven SaaS Churn Optimization Framework
Download a PDF with an exact process we use with our SaaS clients to research, define optimization opportunities and test.