Build a product tour to reduce SaaS churn
Product tour is a perfect way to helping users understand your app and learn using it. A quick product tour helps users achieve activation quickly. It reduces the churn rate and boosts user engagement.
ProdPad used product tours to onboard new users. It decreased their trial to paid period by a whopping 80%.
Dropbox has a great onboarding product tour that guides the new users and makes it dead-simple to understand their tool.
Proposify totally transformed its user onboarding process with a focus on product tour. The change increased trail to paid conversions by 5% and users who complete the product tutorial are 3x more likely to convert.
YOUR FREE EBOOK
Emergency Guide For Stopping Your SaaS From Leaking Customers
Find out 10-steps that we use to improve conversion & retention rates of our SaaS clients by AT LEAST 30%!DOWNLOAD OUR 10-STEPS GUIDE
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Implement with our proven SaaS Churn Optimization Framework
Download a PDF with an exact process we use with our SaaS clients to research, define optimization opportunities and test.