Design your referral funnel to reduce SaaS churn
A referral funnel is used to define lifecycle journey stages of the new referrals. Defining stages in the funnel help with churn reduction and improve the engagement of existing customers as they get the reward right on time.
Learn our step-by-step churn optimization process
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Implement with our proven SaaS Churn Optimization Framework
Download a PDF with an exact process we use with our SaaS clients to research, define optimization opportunities and test.