Map your customer flow to reduce SaaS churn
Mapping your ideal customer flow helps with understanding and prioritizing steps that users take to achieve their goal. A clear customer flow helps with activation and reduces churn.
Bingo Card Reader redesigned its UI to facilitate customers to move quickly through the mapping flow. The change in UI resulted in a 10% increase in customers who succeeded with their app in the first go.
TrackDuck reduced fields in their registration form from 10 to 4 based on customers’ feedback. This resulted in an increase of 120% in registration completion.
Leadfeeder has created a detailed customer journey map that provides them with all the information about their ideal customers throughout their journey.
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Implement with our proven SaaS Churn Optimization Framework
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