Map your customer flow to reduce SaaS churn
Mapping your ideal customer flow helps with understanding and prioritizing steps that users take to achieve their goal. A clear customer flow helps with activation and reduces churn.
Bingo Card Reader redesigned its UI to facilitate customers to move quickly through the mapping flow. The change in UI resulted in a 10% increase in customers who succeeded with their app in the first go.
TrackDuck reduced fields in their registration form from 10 to 4 based on customers’ feedback. This resulted in an increase of 120% in registration completion.
Leadfeeder has created a detailed customer journey map that provides them with all the information about their ideal customers throughout their journey.
YOUR FREE EBOOK
Emergency Guide For Stopping Your SaaS From Leaking Customers
Find out 10-steps that we use to improve conversion & retention rates of our SaaS clients by AT LEAST 30%!DOWNLOAD OUR 10-STEPS GUIDE
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Implement with our proven SaaS Churn Optimization Framework
Download a PDF with an exact process we use with our SaaS clients to research, define optimization opportunities and test.